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Royal Mail Prepaid Returns

Working With the Royal Mail to provide reduced price prepaid returns postage.

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Delivery / Tracking

Items which are sent using a courier, once your order has been despatched you will receive an e-mail from us with confirmation together with a tracking number.

If you do not receive this e-mail within 5 working days of us receiving your cleared funds, please complete ticket request above.

Your order will normally be despatched within 24hrs on working days (Monday to Friday) of receipt of cleared funds.

Please allow up to 10 days for a cheque to clear where payment is by PayPal we will only deliver to the registered and confirmed address unless otherwise agreed before payment is received.

Returns / Unwanted Items

We’re committed to selling high-quality products we hope you’ll enjoy using, but we also know that, for one reason or another, there may be a time when you need to exchange or return something you’ve bought.

Unwanted Purchases/Your Right to Cancel
You must notify us of your intent to cancel within 7 days of the delivery date to your address.

Returned items must be in original and unused condition, with all parts, accessories, original packaging and the original invoice.

A full refund of the product cost only will be processed.
The Buyer is responsible for return shipping costs and insurance.

Faulty products
You must notify us that you are returning your order as soon as it develops a fault, and you will be responsible for the return as all items are returned to base warranty.

Incorrect Orders/Substitutes
In the unlikely event of receiving an incorrect order or substituted item, please accept our apologies and complete the ticket request above to inform us of our mistake.

Please return the item in its original condition, and upon receipt and subject to stock, we will ship your correct item or offer a full refund.

Please enclose the return postage costs, which will be refunded.

All returns, faulty & damaged products require you to follow the place of purchase return procedure.

Returns Address:

MrPRICE ONLINE
The Old Wagon Works,
Mantle Lane
Coalville
Leicestershire
LE67 3DW

Important: Please include your order details; otherwise, your return may be refused.

CONTACT

Email
hello@agpltd.com

Warehouse Address
MrPRICE ONLINE
The Old Wagon Works
Mantle Lane
Coalville
Leicestershire
LE67 3DW

© 2024 MrPRICE ONLINE ULC
Registered in England & Wales | Company No 04952494 | VAT No 822 6946 14

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